State Farm® Insurance Agent David Shin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Allison Wisniewski
April 14, 2025
5
out of
5
rating by Allison Wisniewski
"Samantha was great. The process of switching was really simple and I appreciated having a real agent rather than a chatbot answering my questions."
We responded:
"Allison, thank you so much for your review. We do our best to be personable and professional. So glad we can help you out! AI can't compete with Samantha. Refer your friends and family her way!"
Jacks
April 10, 2025
5
out of
5
rating by Jacks
"Samantha(Sami) was so incredibly helpful and very kind. She explained everything to me and even informed me on extra perks as to why I should switch my insurance over to them. I have 3 small child and Sami was so patient in getting me the information while also understanding my attention was being split between her and them. I felt heard and that I was taken care of. I’m now confident in the decision I made to switch insurance companies. Thank you Sami!"
We responded:
"Jacks, thank you so much for your review. Sami is one of the most caring individuals I know. I'm so glad you had a chance to work with her. Refer all of your friends and family her way!"
Malibiyo Waralioua
April 7, 2025
5
out of
5
rating by Malibiyo Waralioua
"Teri is knowledgeable in her work and patient with her clients. She took her time to explain in detail the different aspects of policies and guided me through choosing the right policy for me."
We responded:
"Malibiyo, thank you so much for your review. Teri is one of the most thorough and caring individuals I know. I'm so glad you had a chance to do business with her!"
Justin Tetachuk
April 7, 2025
5
out of
5
rating by Justin Tetachuk
"Sami was awesome to work with. Got me a quote for a fantastic rate, sold me an additional policy I didn't even know existed was a fast and painless process."
We responded:
"Justin, so glad we can uncover other needs other than just an auto insurance policy. We protect so much more than just auto insurance! Thank you for your review and please keep us in mind when you're talking to other friends and family!"
Heather Plain
April 7, 2025
5
out of
5
rating by Heather Plain
"I was referred to Samantha (Sami) from multiple people saying how great she was to work with! I am now going to be referring others to her for anyone that needs help finding a new insurance policy. Coming from out of state, I had a TON of questions. She was able to answer all of those with no problems and signed me up with insurance that day! She was easy to talk to, personable, and really helped ease my mind with everything I needed to do. Communication was smooth and she is very quick to answer! HIGHLY recommend this company and shoutout to Samantha! THANK YOU!!"
We responded:
"Heather, what a sweet review of Sami. Thank you so much for your kind review. So glad we can help understand the complex topic of insurance. Don't keep Sami a secret! Refer all of your friends and family!!"
Natalie May
April 3, 2025
5
out of
5
rating by Natalie May
"After comparing multiple insurance companies (including Costco), State Farm offered the most affordable rates for our family! Even better was my experience working with Teri. She was incredibly responsive, ensured I had appropriate coverage for our needs, and explained that future calls would be handled by their small, dedicated team. I couldn't recommend Teri and State Farm more highly!"
We responded:
"Natalie, thank you so much for your review! I'm so glad we were competitive and affordable. Teri is definitely one of the best in the insurance industry with over 20+ years of experience. Tell your friends and family to get their insurance from Teri!"
Darro Breshears-Routon
April 2, 2025
5
out of
5
rating by Darro Breshears-Routon
"I called State Farm, David Shin's office, to inquire about liability insurance for our farm business. Teri Allen was the person who worked with me. She was so helpful and friendly. She has what I call a "sense of urgency" - she replied quickly to my questions and she got the paperwork I needed in a very short period of time. I'm impressed. She's one of the many reasons we stay with David Shin and State Farm."
We responded:
"Darro, thank you so much for your review. Teri has 20+ years of experience in the insurance industry and she is VERY THOROUGH! So glad she took good care of you."
Michael McNorvell
March 30, 2025
5
out of
5
rating by Michael McNorvell
"We're working with Sami in David's office, and she's been AMAZING! We're first-time homebuyers moving from Washington to Oregon, and Sami got us set up with everything we needed for home and auto at the best price possible. Also, she's just a gem of a human being, which made the whole transition process not only easy, but FUN! If you have the option, get Sami in your corner and rest easy knowing you're taken care of by one of the best humans around. Thank you so much y'all!"
We responded:
"Michael, thank you so much for your awesome review. Sami definitely has a huge heart for our customers. She goes above and beyond in all things. We're blessed to have her. Your referral is the biggest compliment she can receive from you, so don't keep her a secret!"
Cheyenne Kinser
March 20, 2025
5
out of
5
rating by Cheyenne Kinser
"Teri for Shin is professional, personable, and helpful answering all of my questions. I will recommend her to everyone I know."
We responded:
"Cheyenne, thank you so much for your review. Teri is a phenomenal insurance professional. We are blessed to have her on our team. Don't keep her a secret!"
Lacy Evans
March 18, 2025
5
out of
5
rating by Lacy Evans
"Kristin was awesome fast responses and best rate with good coverage. It was 100$ a month cheaper with insanely better coverage. To top it off i got into an accident and was so lost and they not only walked me through it but found a tow company and repair shop and had my rental all ready to pick up. The service is incredible and i wish i wouldve checked them out sooner!! Thanks Kristin 😊"
We responded:
"Thank you, Lacy, for sharing your positive experience! I'm happy to hear that Kristin provided you with quick responses and a great rate with solid coverage. We appreciate your feedback and are here to assist with any further needs!"
Andi Stover
March 18, 2025
5
out of
5
rating by Andi Stover
"I’m not very familiar with car insurances and such so I reached out on Facebook for some help as Progressive was charging me $370 for liability only, with very little on my record. Samantha reached out to me offering to give me a quote. She was very kind, responsive and explained all the things to me i didnt understand. She let me bable and we both celebrated the win that i would be even MORE covered and paying MUCH less. Anyways, I would definitely talk to Sam if you’re looking for a better insurance!! ^_^"
We responded:
"Hey Andi, thank you so much for your amazing review! Samantha definitely keeps her eye out to help everyone in the community. Especially when we can help them save money and help educate our customers. Insurance is definitely difficult to understand and most folks don't know the ramification of having lower limits on their insurance policies. I'm so glad we can help you in every way! Your referral is the greatest compliment you can give us so please don't keep Samantha a secret :)"
maryam sadraei
March 17, 2025
5
out of
5
rating by maryam sadraei
"I am very happy that I renewed my insurance with a very professional and customer-oriented group🌺🙏"
We responded:
"Maryam, I'm so glad to hear that you are happy with your decision to renew your insurance with us! We always strive to be professional and customer-oriented. Your satisfaction means a lot to our team. If you ever need anything, don't hesitate to reach out. Thank you for your kind words! - David Shin - State Farm Insurance Agent, Lake Oswego, OR"
Roxanne C. Boitz
March 15, 2025
5
out of
5
rating by Roxanne C. Boitz
"Kalcey, Thank you for your time, help and service today with my sister, Karen and myself. We were both excited for your knowledge and assistance with State Farm. Karen asked me afterwards "how did you find Kalcey with State Farm"? I didn't remember but Kalcey was so nice, I needed to return her calls. Thank You so much, Roxanne Boitz"
We responded:
"Roxanne, thank you so much for your amazing review. Our agency focus on helping people with kindness. We want to do business with kind people! Your referral is the greatest compliment we can receive. Share us to all your friends and family, we'd be honored to help."
Diane Bursell
March 5, 2025
5
out of
5
rating by Diane Bursell
"I talked with Samantha at David's office. She was amazing. She had all the answers, she was quick to respond and all our needs were met."
We responded:
"Diane, thank you so much for your awesome review. Samantha definitely DOES have all the answers and if she doesn't, she'll make sure to get you one quickly. Samantha does a phenomenal job responding quickly and taking care of our customers. Don't keep her a secret! Your referrals are the greatest compliment we can receive!"
Dana Ramos
March 5, 2025
5
out of
5
rating by Dana Ramos
"If buying insurance can ever be anything thing but painful or slightly less than that, I will say, Kelsey was a pleasure to work with. Thanks for all your help!"
We responded:
"Dana, thank you so much for your kind review. We do our best to not sound like robots and make it painless to purchase insurance that fits your needs and covers and protects you properly. Kelsey is so wonderful. Your referral is the greatest compliment we could receive! "
Pamela Hudson
March 3, 2025
5
out of
5
rating by Pamela Hudson
"I really has an easy transition to State Farm. Terri was very helpful in all the steps we did. She was very patient with me and very pleasant. Terri also explained every step and made sure I understand."
We responded:
"Pamela, thank you so much for your positive review! I'm so glad Teri was able to be patient with you and was pleasant with you. I know we do our best to be thorough and kind with all of our customers. I love hearing your experience and so glad Teri took great care of you. I hope you don't keep Teri a secret! She's a treasure to be found in the insurance industry."
Don Rhondeau
March 3, 2025
5
out of
5
rating by Don Rhondeau
"Very nice to deal with got me a great deal. Thank you Kelsey you are great."
We responded:
"Don, thank you so much for your kind words. We do our best to treat everyone as if we were talking to our own families. Kelsey wants to helps as many people possible and wants to do the best thing for our customers. I'm so glad you had that experience with our office. Don't keep Kelsey a secret! Your great compliment is a referral."
Jen C
March 2, 2025
5
out of
5
rating by Jen C
"Teri A. Was great to work with. She responds promptly and was very thorough and pleasant. She found cheaper rates for me compared to the other company I had prior. I highly recommend working with her."
We responded:
"Jen! Thank you so much for this kind review. Teri Allen really enjoys being thorough with her customers. It’s her purpose in this career to make sure there’s no big gaping holes in the insurance package you select with David Shin State Farm. Don’t keep Teri a secret! Your greatest compliment is a referral!"
Brittany Danielle
March 1, 2025
5
out of
5
rating by Brittany Danielle
"I recently had the pleasure of working with Kelsey Hoffner as a new client to State Farm. She responded to my inquiry within minutes of reaching out and was extremely knowledgeable, helpful, and efficient in getting me set up with State Farm. I have never received such amazing service from an insurance company and I am very excited to have switched to her services. Thank you Kelsey!"
We responded:
"Wow Brittany, thank you so much for your generous review. Kelsey Hoffner is one of the best in the industry. I’m so glad Kelsey took such good care of you. Your greatest compliment is a referral! Don’t keep Kelsey a secret 🤫"
Enrique Ramirez
February 25, 2025
5
out of
5
rating by Enrique Ramirez
"I am super overwhelmed that I was able to get the help that I did by the agent that I did she made my day and I even got home insurance along with the same insurance that I use to get all under 100 dollars their team is the best I recommend this insurance for everyone"
We responded:
"Enrique, what a beautiful family you have. I am so happy to hear we were able to help you out getting a good value on your insurance policies! Kelsey is one of the best and so glad she took good care of you. Love your enthusiasm to share us with the google world! Thank you so much!"
Dallas Lyn Miller Downes
February 20, 2025
1
out of
5
rating by Dallas Lyn Miller Downes
"My household has had David Shin State Farm as our Automobile Insurance for years - at least 10 years. David states that it 3 years - they have only be the office holder for about 3 years. Today we learned that they are no longer going to serve as our insurance. We had two cars stolen within a short period of time. We have had no wrecks or tickets. The stolen cars were no fault of our own and were totaled. This is horrible service. After years of loyalty to this office to have our insurance dropped over situations that are were not in our control and has had horrible financial impacts on our household - shame on them. Why have insurance if the reason to have coverage is why they cancelled our plan."
We responded:
"Dallas, I'm so sorry to hear about what you've experienced and how you're feeling. Upon checking on my records, it states that you've been with us for less than 3 years. I first want to say thank you for your business during those times. I also see that you've had your car stolen twice and we've paid out the claims both time with fair values and in a timely manner. Insurance is a legal contract between you and the insurance company and we cannot go outside of the contract. So we kept our word and our promises to you when you've had your car stolen twice. Now our office has little to no influence on whether you are non-renewed on your insurance policies. We are the messengers. Our underwriters are the ones that make the non-renewing decision. So if you felt like we didn't provide great service as an office, that's something we can definitely improve on. But if you're saying that because we're non-renewing you and giving you ample time to search for another insurance carrier and that's having horrible financial impact, I'm sorry that you're feeling that way. Our agency isn't perfect and we have room to improve. In this case, I'm sorry you're feeling that way, that's not our intention in any way. We want to make sure we're doing the right thing for the company and for the customers. I hope and pray your family is okay and that you're able to find a great solution for your situation."
Kathleen Towne
February 20, 2025
5
out of
5
rating by Kathleen Towne
"Kristin was very helpful and pointed out ways we can save money on our current coverage."
We responded:
"Kathleen, thank you so much for your review! I love hearing that Kristin’s been able to save you money. We love being able to save on their insurance policies! Referrals are the greatest compliments we can receive. Don’t keep Kristin a secret please!"
KAUSHIK SINHA
February 14, 2025
5
out of
5
rating by KAUSHIK SINHA
"Teri Allen helped us through the process of getting our Home and Auto insurance policies through State Farm. She is professional, thorough, patient, responsive and worked around my busy schedule to help me make informed purchasing decisions when it came to insurance policies. To top it off, she also helped us secure the most competitive rates for our policies. I recommend reaching out to Teri Allen if you are in the market shopping for good policies at competitive prices and excellent customer service in the Portland Metro Area."
We responded:
"Wow Kaushik, we are so honored. Thank you for such a detailed review! Teri has been in the insurance industry for over two decades and she really knows her stuff. Thank you so much for letting other potential customers know about how we conduct our business! "
Jenni Silva
February 14, 2025
5
out of
5
rating by Jenni Silva
"Sami was very sweet! Took her time to explain things had patience. She was a great help while I started my auto insurance."
We responded:
"Jenni! Thank you for your kind review. Sami does a great job explaining all the ins and outs of an auto insurance policy! Keep us in mind for anyone else that could benefit from our office."
Courtney Briggs
February 13, 2025
5
out of
5
rating by Courtney Briggs
"Kelsey was amazing to work with! She helped me from start to end and answered all of my questions as well as got me an amazing rate! Very thankful to have made the switch!"
We responded:
"Thank you so much for your kind review Courtney!!! Kelsey is AMAZING. Don’t keep her a secret! We do our best to take care of all of our customers like how we would help our own families!"