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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Fellner

June 30, 2025

5  out of  5
rating by Karen Fellner
"Switching insurance was so seamless, and I'm getting better coverage at half the cost. Teri is a dream to work with!"
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Joey Samonte

June 26, 2025

5  out of  5
rating by Joey Samonte
"Teri was excellent. My concerns were addressed in a competent, problem-free and timely manner."
We responded:
"Joey, thank you so much for your review. I am so glad we addressed your concern in such a competent, problem free and timely manner! We love being able to help. "
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Avery W

June 21, 2025

5  out of  5
rating by Avery W
"Everyone I've talked with there is so friendly and knowledgeable! I definitely feel like I'm being taken of there and I'm happy to have switched over to them."
We responded:
"Avery, thank you so much for your kind review. We love being able to take great care of our customers. Welcome to our agency!"
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Yuriy

June 17, 2025

5  out of  5
rating by Yuriy
"The search for insurance quotes began online, after which I received several robocalls. Of all the agencies that reached out, State Farm was the only one that called to speak in person and ensure they can offer what I was looking for. Katie was polite, informative, professional, personable, and easy to speak with. Katie took the time to introduce themself, the agency, and we explored the coverage and endorsements they offered. When I had questions they could not answer on the spot, they found the answer, and they got back to me with either a phone call or through text message. I provided them with my current insurance information, and they provided a side-by-side comparison and comprehensive quote for several vehicles and renters coverage. In the end, Katie saved me money. They made the transition from being a decade-long client at Progressive to State Farm easier than expected. Not only that, but when one calls, a person answers. I couldn’t be happier."
We responded:
"Yuriy, thank you SO much for your 5 star review. Katie is one of the best we have here at the agency and am so glad she was able to help you with your insurance needs. Welcome to the #shinforthewinfamily!"
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Charlie Ziehl

June 10, 2025

5  out of  5
rating by Charlie Ziehl
"Teri helped me get my auto insurance policy started and she was great. Excellent communication, timeliness, and valued our time and money."
We responded:
"Charlie, thank you so much for your kind review. Teri is so on top of it! She is one of the best in the business and we are lucky to have her. Don't keep her a secret! Tell your friends and family about her so she can help as many people as possible."
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Jorge

June 5, 2025

5  out of  5
rating by Jorge
"Teri at State Farm is very friendly and productive . Easy to work with , she provides great customer service."
We responded:
"Thank you so much for your positive review Jorge. Teri is definitely one of the most caring and thorough team member we have. We are so blessed to have her. I'm so glad she was able to give you excellent customer service. Don't keep her a secret!"
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Mary Solares

June 3, 2025

5  out of  5
rating by Mary Solares
"Teri was very helpful, knowledgable and efficient. In no time at all I was insured with a great policy!"
We responded:
"Mary! Thank you so much for your awesome review. Teri is one of the best we have in the insurance business! So glad she helped you with your insurance portfolio."
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Gregory Romano Tornholm

May 29, 2025

5  out of  5
rating by Gregory Romano Tornholm
"Absolutely 💯 Great conversation, very professional and not to pushy. I absolutely enjoyed the experience. Services,programs,policies offered make sense and are affordable. Highly recommend❤️😊"
We responded:
"Gregory! Thank you so much for your review. We love hearing we’re able to take good care of you! "
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Mary Carvino

May 16, 2025

5  out of  5
rating by Mary Carvino
"I set up a home and auto policy this afternoon with Kelsey. She is amazing. Not only did I save money. She made all the paperwork seamless. So, Statefarm insurance if all your employees are like Kelsey, you have hit a home run."
We responded:
"Wow Mary, those words are such encouraging words. Kelsey is definitely one of the best we have in the business! Don’t keep her a secret! Your referrals mean the world to us."
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Sandi Goddard

May 15, 2025

5  out of  5
rating by Sandi Goddard
"Sami Royer was awesome! Super friendly and efficient service and saved me a lot of money! I appreciate it!"
We responded:
"Sandi, thank you so much for your review. Sami is the friendliest professional ever! We’re lucky to have her. "
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Rodolfo Hurtado

May 13, 2025

5  out of  5
rating by Rodolfo Hurtado
"Very professional service Thank you Samantha"
We responded:
"Rodolfo, thank you so much for your positive review! Samantha is very friendly and professional. We are lucky to have her with us."
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Jenny Stalley

May 7, 2025

5  out of  5
rating by Jenny Stalley
"Wonderful experience. Kelsey was super helpful and took the time answering all of my questions. She got me signed up on a great plan. Appreciate her!"
We responded:
"Jenny, thank you so much for your positive review. Kelsey is so amazing! "
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Diego Cambray

May 5, 2025

5  out of  5
rating by Diego Cambray
"Great seller"
We responded:
"Diego, thank you so much for your positive review!"
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Breannen Waters

May 5, 2025

5  out of  5
rating by Breannen Waters
"My experience was wonderful! The associate took time to stay late for me on a Friday evening to ensure I had proper coverage in my price range. Thank you so much!"
We responded:
"Breannen, thank you so much for your review. I'm so glad we made sure to take care of you even on a Friday evening."
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Allison Wisniewski

April 14, 2025

5  out of  5
rating by Allison Wisniewski
"Samantha was great. The process of switching was really simple and I appreciated having a real agent rather than a chatbot answering my questions."
We responded:
"Allison, thank you so much for your review. We do our best to be personable and professional. So glad we can help you out! AI can't compete with Samantha. Refer your friends and family her way!"
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Jacks

April 10, 2025

5  out of  5
rating by Jacks
"Samantha(Sami) was so incredibly helpful and very kind. She explained everything to me and even informed me on extra perks as to why I should switch my insurance over to them. I have 3 small child and Sami was so patient in getting me the information while also understanding my attention was being split between her and them. I felt heard and that I was taken care of. I’m now confident in the decision I made to switch insurance companies. Thank you Sami!"
We responded:
"Jacks, thank you so much for your review. Sami is one of the most caring individuals I know. I'm so glad you had a chance to work with her. Refer all of your friends and family her way!"
Profile photo of Malibiyo Waralioua

Malibiyo Waralioua

April 7, 2025

5  out of  5
rating by Malibiyo Waralioua
"Teri is knowledgeable in her work and patient with her clients. She took her time to explain in detail the different aspects of policies and guided me through choosing the right policy for me."
We responded:
"Malibiyo, thank you so much for your review. Teri is one of the most thorough and caring individuals I know. I'm so glad you had a chance to do business with her!"
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Justin Tetachuk

April 7, 2025

5  out of  5
rating by Justin Tetachuk
"Sami was awesome to work with. Got me a quote for a fantastic rate, sold me an additional policy I didn't even know existed was a fast and painless process."
We responded:
"Justin, so glad we can uncover other needs other than just an auto insurance policy. We protect so much more than just auto insurance! Thank you for your review and please keep us in mind when you're talking to other friends and family!"
Profile photo of Heather Plain

Heather Plain

April 7, 2025

5  out of  5
rating by Heather Plain
"I was referred to Samantha (Sami) from multiple people saying how great she was to work with! I am now going to be referring others to her for anyone that needs help finding a new insurance policy. Coming from out of state, I had a TON of questions. She was able to answer all of those with no problems and signed me up with insurance that day! She was easy to talk to, personable, and really helped ease my mind with everything I needed to do. Communication was smooth and she is very quick to answer! HIGHLY recommend this company and shoutout to Samantha! THANK YOU!!"
We responded:
"Heather, what a sweet review of Sami. Thank you so much for your kind review. So glad we can help understand the complex topic of insurance. Don't keep Sami a secret! Refer all of your friends and family!!"
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Natalie May

April 3, 2025

5  out of  5
rating by Natalie May
"After comparing multiple insurance companies (including Costco), State Farm offered the most affordable rates for our family! Even better was my experience working with Teri. She was incredibly responsive, ensured I had appropriate coverage for our needs, and explained that future calls would be handled by their small, dedicated team. I couldn't recommend Teri and State Farm more highly!"
We responded:
"Natalie, thank you so much for your review! I'm so glad we were competitive and affordable. Teri is definitely one of the best in the insurance industry with over 20+ years of experience. Tell your friends and family to get their insurance from Teri!"
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Darro Breshears-Routon

April 2, 2025

5  out of  5
rating by Darro Breshears-Routon
"I called State Farm, David Shin's office, to inquire about liability insurance for our farm business. Teri Allen was the person who worked with me. She was so helpful and friendly. She has what I call a "sense of urgency" - she replied quickly to my questions and she got the paperwork I needed in a very short period of time. I'm impressed. She's one of the many reasons we stay with David Shin and State Farm."
We responded:
"Darro, thank you so much for your review. Teri has 20+ years of experience in the insurance industry and she is VERY THOROUGH! So glad she took good care of you."
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Michael McNorvell

March 30, 2025

5  out of  5
rating by Michael McNorvell
"We're working with Sami in David's office, and she's been AMAZING! We're first-time homebuyers moving from Washington to Oregon, and Sami got us set up with everything we needed for home and auto at the best price possible. Also, she's just a gem of a human being, which made the whole transition process not only easy, but FUN! If you have the option, get Sami in your corner and rest easy knowing you're taken care of by one of the best humans around. Thank you so much y'all!"
We responded:
"Michael, thank you so much for your awesome review. Sami definitely has a huge heart for our customers. She goes above and beyond in all things. We're blessed to have her. Your referral is the biggest compliment she can receive from you, so don't keep her a secret!"
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Cheyenne Kinser

March 20, 2025

5  out of  5
rating by Cheyenne Kinser
"Teri for Shin is professional, personable, and helpful answering all of my questions. I will recommend her to everyone I know."
We responded:
"Cheyenne, thank you so much for your review. Teri is a phenomenal insurance professional. We are blessed to have her on our team. Don't keep her a secret!"
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Lacy Evans

March 18, 2025

5  out of  5
rating by Lacy Evans
"Kristin was awesome fast responses and best rate with good coverage. It was 100$ a month cheaper with insanely better coverage. To top it off i got into an accident and was so lost and they not only walked me through it but found a tow company and repair shop and had my rental all ready to pick up. The service is incredible and i wish i wouldve checked them out sooner!! Thanks Kristin 😊"
We responded:
"Thank you, Lacy, for sharing your positive experience! I'm happy to hear that Kristin provided you with quick responses and a great rate with solid coverage. We appreciate your feedback and are here to assist with any further needs!"
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Andi Stover

March 18, 2025

5  out of  5
rating by Andi Stover
"I’m not very familiar with car insurances and such so I reached out on Facebook for some help as Progressive was charging me $370 for liability only, with very little on my record. Samantha reached out to me offering to give me a quote. She was very kind, responsive and explained all the things to me i didnt understand. She let me bable and we both celebrated the win that i would be even MORE covered and paying MUCH less. Anyways, I would definitely talk to Sam if you’re looking for a better insurance!! ^_^"
We responded:
"Hey Andi, thank you so much for your amazing review! Samantha definitely keeps her eye out to help everyone in the community. Especially when we can help them save money and help educate our customers. Insurance is definitely difficult to understand and most folks don't know the ramification of having lower limits on their insurance policies. I'm so glad we can help you in every way! Your referral is the greatest compliment you can give us so please don't keep Samantha a secret :)"