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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin L

Justin L

September 16, 2026

5  out of  5
rating by Justin L
"I needed to make an adjustment to my renters insurance policy and Teri Allen was able to help me right away. She kept me updated and communicated with me throughout the whole process, which I really appreciated. She made it a simple and easy!"
We responded:
"Justin, I'm so glad Teri took great care of you. She is one of the best in the industry and so glad she made it simple and easy!"
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Barb Schwartz

September 11, 2026

5  out of  5
rating by Barb Schwartz
"Teri Allen was extremely helpful in putting together our insurance needs for homes, autos and umbrella. Very patient and thorough."
We responded:
"Barb thank you so much for your 5 star review. So glad Teri took such good care of you!"
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MacKenzie Thompson

September 11, 2026

5  out of  5
rating by MacKenzie Thompson
"I reached out today via text regarding a premium increase for my auto insurance (happens to the best of us), and had the absolute pleasure of speaking with Haley. Not only did she take the time to explain all of the exact reasons my rates went up, she also very patiently reviewed some potential options available to me that we could try to reduce my premium a bit. She was incredibly helpful, quick to reply, understanding, and very personable! I started the conversation a bit frustrated and ended it in a great mood, I ultimately don't even mind that my rates went up a bit because she made sure I was taken care of and that all the info I needed was laid out clearly so it was easy to understand. 100% will be respectfully requesting to speak with Haley again in the future if I need help with anything else, and very highly recommend working with her!"
We responded:
"MacKenzie, wow. Thank you so much for your 5 star review. Usually we do not get any reviews, especially 5 STAR REVIEWS when rates go up. I'm so glad you had a pleasant experience with Haley. She's one of the best at helping our customers understand insurance. Thank you so much for your review. We are doing our best to provide the best service possible in insurance!"
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Jazz

September 7, 2026

5  out of  5
rating by Jazz
"Amazing! I am so glad that I called this branch after dealing with a few other places, it was meant to be! Valerie is super knowledgeable, kind, and amazing at what she does. She helped me dial is auto and business insurance and went over all the options. Valerie is easy to talk to you and I really appreciate her time walking me through everything. Highly recommend this company."
We responded:
"Thank you so much for your kind review. Valerie is such a treasure to this agency. So glad she was able to help you with your insurance needs. Don’t keep her a secret! 🤫 "
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Alex Holderman

September 1, 2026

5  out of  5
rating by Alex Holderman
"Sami was so so nice and helped me out a lot. She was amazing at explaining my options and getting me the best deal that I could!"
We responded:
"Alex, so glad Sami was able to help you out! Love the ability to help our customers out with great value. We're blessed to have her on our team and also to have you as our customer!"
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Dani Guzman

August 20, 2026

5  out of  5
rating by Dani Guzman
"Kelsey was great to work with. Super quick in getting coverage and really helped to get the right coverage that would work best for my situation."
We responded:
"Dani! Im so glad Kelsey took such good care of you. We appreciate your trust. Thank you so much for your 5 star review of our agency. That means a lot to us!"
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Ioana Olaru

August 10, 2026

5  out of  5
rating by Ioana Olaru
"Kelsey is a fantastic agent. Patient, knowledgeable and very thorough.
I used her for a landlord policy on a triplex."
We responded:
"Ioana, so glad Kelsey took such good care of you! Thank you for your trust in our agency."
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Richard Dickerson

August 10, 2026

5  out of  5
rating by Richard Dickerson
"Was very helpful. Got me a lower quote and the coverage I needed thanks again."
We responded:
"Richard, I'm so glad we got you great coverage at an affordable price! We want to make sure we protect our customers. Thank you for trusting our agency!"
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Emily Gumm

August 7, 2026

5  out of  5
rating by Emily Gumm
"I had a great experience with Teri. She answered all my questions clearly and helped my find the right plans for my needs."
We responded:
"Emily, I’m so glad Teri took such good care of you! We love helping our customers and Teri is one of the best out there."
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Erica Bailey

July 28, 2026

5  out of  5
rating by Erica Bailey
"Excellent experience transferring my auto and home insurance over to State Farm with the help of Teri!"
We responded:
"Erica! Thank you so much for your 5 star review. We love helping our customers!!"
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Andrew & Maria White

July 24, 2026

5  out of  5
rating by Andrew & Maria White
"We just switched to State Farm and working with Sami Royer made it really easy. Sami is very personable, professional and timely in her responses. She answered all our questions for both the renters and auto policy. It's nice to have a one-stop shop. Thanks Sami!"
We responded:
"Andrew and Maria, thank you so much for your 5 star review. We are so thankful we can be helpful! Sami is such a treasure when it comes to helping with auto and renters insurance!"
Profile photo of LUCIE TANKERSLEY

LUCIE TANKERSLEY

July 23, 2026

5  out of  5
rating by LUCIE TANKERSLEY
"I was shopping around for car insurance one night and Statefarm came in with a great quote. Then the very next morning,without skipping a beat, Sami R. reached out to me and sealed the deal. Sami was great! Thank you Sami and thank you Statefarm."
We responded:
"Lucie, thank you so much for your 5 star review. We love Sami and she does a fantastic job with our customers! So glad we could help out in a timely manner."
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Gerry VanderBeek

July 8, 2026

5  out of  5
rating by Gerry VanderBeek
"Very satisfied"
We responded:
"Gerry, so glad you are very satisfied! Thank you so much for your kind review."
Profile photo of Cathy Reiter

Cathy Reiter

July 8, 2026

5  out of  5
rating by Cathy Reiter
"Teri at State Farm was so helpful and explained in detail of what my policies covered. She gave me better coverage. Just having the state minimum is not enough,since people are sue happy these days.
All in all,Im very happy to be in the State Farm Family. They are their to help whenever I need them. I feel very secure to be heavily insured at my age.
Thank you Teri for all your advice.
Cathy Reiter"
We responded:
"Cathy, so glad Teri took such good care of you. Thank you for your detailed message, we strive to educate and help people with proper coverage limits!"
Profile photo of Haizhu Yang

Haizhu Yang

June 23, 2026

5  out of  5
rating by Haizhu Yang
"Valerie is awesome and she helped me find homeowner + auto coverage quickly with an unbeatable rate."
We responded:
"Haizhu, thank you so much for your 5 star review! So glad Valerie took such good care of you. Help us spread the word!"
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Peggy LeGrande

June 15, 2026

5  out of  5
rating by Peggy LeGrande
"Professional & knows her trade! Thank you for making the process easy"
We responded:
"Peggy, thank you so much for your 5 star review. "
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Patricia Herrera

June 5, 2026

5  out of  5
rating by Patricia Herrera
"Teri was efficient, responsive and answered all my questions in a timely manner. Her suggestions for additional coverages were in my best interests with minimal additional costs."
We responded:
"Patricia! Thank you so much for your 5 star review. Teri is amazing. So glad you had the chance to work with her."
Profile photo of Ashley Moran

Ashley Moran

June 4, 2026

5  out of  5
rating by Ashley Moran
"Shout out to Kelsey and Teri for helping me get my auto insurance. They are very thoughtful and super helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent David Shin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Nancy Tollefson

Nancy Tollefson

May 29, 2026

5  out of  5
rating by Nancy Tollefson
"Teri was extremely helpful, knowledgeable and understanding in getting my account up to date"
We responded:
"Nancy, I’m so glad Teri took such good care of you! Thank you so much for the 5 star review. "
Profile photo of Amanda Ulam

Amanda Ulam

May 28, 2026

5  out of  5
rating by Amanda Ulam
"She was absolutely awesome! She was fun to talk to and very professional. She gave me more benefits for less money then I’m already paying and was beyond helpful with any questions I had!"
We responded:
"Amanda! Thank you so much for your 5 star review. So glad our team can take such good care of you."
Profile photo of Catherine Bergen

Catherine Bergen

May 28, 2026

5  out of  5
rating by Catherine Bergen
"Valerie is an amazing agent. Responsive, pleasant and very professional. I’m grateful she is my agent!!"
We responded:
"Catherine, thank you so much for your 5 star review! So glad Valerie took such good care of you!"
Profile photo of MaryGrace Chilton

MaryGrace Chilton

May 14, 2026

5  out of  5
rating by MaryGrace Chilton
"Kelley was great! Very helpful, answered all my questions and found me the best deal! Appericate her, all her hard work and patience through out the process."
We responded:
"MaryGrace thank you so much for your 5 star review! We love helping people."
Profile photo of Patti Spreen

Patti Spreen

May 14, 2026

5  out of  5
rating by Patti Spreen
"Teri was incredibly helpful throughout the entire process of finding the right insurance coverage for our needs. She took the time to answer all of our questions, explained everything clearly, and made what can usually be a stressful experience feel easy and straightforward.

Not only did she provide outstanding customer service, but she also found us an excellent quote with great coverage at a very competitive price. We truly appreciated her professionalism, responsiveness, and genuine care in making sure we felt confident in our decision.

If you’re looking for an insurance agent who is knowledgeable, attentive, and truly goes above and beyond for her clients, I highly recommend Teri!"
We responded:
"Patti, thank you so much for your 5 star review. Teri is such a great insurance professional. We are lucky to have her!"
Profile photo of Schwerbz

Schwerbz

May 8, 2026

5  out of  5
rating by Schwerbz
"Sami was great!! She helped me out to find the perfect insurance plan after getting outrageous quotes elsewhere. Very happy I called them."
We responded:
"Schwerbz, thank you so much for your 5 star review. Sami is such a treasure in our agency. So glad she helped you out!"
Profile photo of Kassandra Jackson

Kassandra Jackson

May 7, 2026

5  out of  5
rating by Kassandra Jackson
"I have worked with Sami several times for insurance needs for my house and now my car! She’s offer me great competitive pricing I haven’t been able to find anywhere else and does it all while being incredibly charming and friendly! I highly recommend her services if you’re in need in saving money on insurance!"
We responded:
"Kassandra, thank you so much for your 5 star review. I am delighted to hear that we were competitive and friendly. We want to make sure every customer is taken care of that way! Sami is phenomenal, don’t keep her a secret 😂"