State Farm® Insurance Agent David Shin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Hilsenberg
November 22, 2025
"Since I came to State Farm for my insurance, every experience with working with them has been nothing but pleasant. Details of everything within the policy are clearly explained, and there are no grey areas that leave me having to ask for further explanation. Every interaction is met with a friendly person and I never feel hesitant to contact someone if I have a question. When I call about anything, if my call can't be taken right away, it's usually returned within five to ten minutes at most. Customer service is fast, friendly, and efficient. The overall experiences I have had with State Farm have made me glad that I made the move to have them for my coverages. To add, my last connection with State Farm and Kelsey from the Lake Oswego office, She was an amazing help with giving additional information and informed me that, because I had been a loyal customer hitting a three year mark with them as my insurer, I had received a loyalty milestone and a lower rate. I love how informative that State Farm has been since I went to them for the coverages I need, and they don't hesitate to reach out to let me know of any changes in my insurance, or if they just haven't heard from me in a while. Definitely a major shift of experience from what I had when I used to be covered with Progressive. Very glad I am with State Farm."
"Michael, we're thrilled to hear you've had such a positive experience with our team! We're pleased that our clear explanations, friendly service, and efficient customer care have left you satisfied. Thank you for choosing State Farm for your insurance needs, and we're here for you whenever you need assistance! - David Shin, State Farm Insurance Agent, Lake Oswego, OR"
Isaac Simons
November 20, 2025
"Teri was awesome at helping me get the best coverage at a reasonable rate"
Arthur Gates
November 20, 2025
"Not only did I save $1100 by switching my cars and house to State Farm insurance, I was impressed with Andrew’s quick response to my inquiry. He was fast, thorough and professional. After responding to a generic ad on Facebook asking if my rates were too high, I got multiple responses, Andrew at SHIN insurance stood out because it didn’t start with a robot speaking to me but a real human right from the start. I appreciate the personalized service. Oh, I was also able to increase my coverage yet STILL SAVED OVER $1000. Very nice. Great job Andrew"
"Thank you Arthur for your thorough review. I’m so glad Andrew was able to help!"
Evergreen
October 31, 2025
"Great customer service and positive energy. Agent was knowledgeable and friendly."
"Evergreen, thank you so much for your 5 star review. So glad we can provide great customer service and positive energy! "
Jeffrey Helbling
October 30, 2025
"Go see Michael, he will take great care of you!"
"Jeffrey, thank you so much. I’m so glad Michael was able to take care of you! Thank you for trusting us with your insurance business!"
S. Marshall
October 30, 2025
"Andrew was so knowledgeable and able to point me in the right direction. Great quality service."
"S. Marshall, thank you so much for your kind review. So glad Andrew was able to help you out. Don’t keep him a secret!"
Parker Williams
October 30, 2025
"David Shin State Farm cares about their customers being informed and prepared to switch or add insurance. Their employees are courteous, patient, well-prepared, and nice to talk to. I had the pleasure of speaking with Andrew Johnson, who did a fantastic job helping me out with what I needed to know. I recommend this business!"
"Parker, thank you so much for your thoughtful and kind review. Andrew has been such an amazing addition to our team! Thank you for sharing with the online world how amazing our team is!"
Angel Collins
October 30, 2025
"This office is so friendly and quick! Sammy is very knowledgeable and always helps me with any questions. If you are needing a quote for insurance I’d give these guys a call!"
"Angel, thank you so much for your kind review. Samantha has such wealth of knowledge when it comes to insurance. She's one of the best risk advisors we have on our team. Thank you for sharing with the google world how amazing she is!"
Ashlee Moore
October 30, 2025
"I love David Shin’s office the staff are so patient and kind. They are always willing to answer all the questions I have and are so kind."
"Ashlee, thank you so much for your 5 star review. I'm so glad we can help advise you in your insurance needs. We hope it's been a pleasant experience!"
yaira garcia
October 30, 2025
"The friendliest staff and top-tier service. They go above and beyond,makes you feel like you’ve got a trusted friend in the insurance world. Haley is amazing!!"
"Yaira, thank you so much for your kind review. Haley is easily the most down to the earth and trustworthy person we have on our team. I'm so glad you got a chance to work with her! Don't keep her a secret, please!"
Catalina Motschenbacher
October 30, 2025
"I recently had the pleasure of working with Sami, and she was absolutely fantastic. She took the time to really understand what I needed and helped me secure better coverage at an even better rate. Her insight, professionalism, and friendly demeanor made the entire process smooth and stress-free. I couldn’t be happier with the experience — highly recommend her and this service!"
"Catalina, thank you so much for your thoughtful review. Sami is such a wonderful human being. She's also a great risk advisor. I'm so glad you had that experience! Don't keep her a secret please."
Harley Neighbors
October 30, 2025
"Haley is the best advisor!"
"Harley, thank you so much for your 5 star review! Haley is definitely one of the most knowledgable insurance agents out there!"
Angela Hiatt
October 24, 2025
"Teri Allen is an absolute gem! I have been working with her for the last couple years and she is extremely knowledgeable in her profession! She was able to help me out with life insurance protection for my family and also get me some supplemental health coverage. She is always friendly and Outgoing and always is helpful in any questions that I have along the way!"
"Angela, Im so glad she was able to help you with those VERY IMPORTANT protections! Thank you for your kind review. "
Kerry Kavalo
October 12, 2025
"probably the best customer service interaction I’ve ever had with an insurance company — recommend!"
"Thank you so much for your review! We love hearing that we’re taking care of our customers. "
Elizabeth Bowe
October 4, 2025
"Not only was Teri able to save me money, she took time to explain and answer all my questions. Teri followed up with me but was respectful at giving me time to research and make a decision."
"Elizabeth, thank you so much for your 5 star review! Teri is amazing. Thank you for your vote of trust!"
Catherine Bergen
September 30, 2025
"Excellent customer service and very friendly!"
"Catherine! Thank you so much for your kind review. We look forward to serving our customers."
Lupe Macias
September 3, 2025
"I spoke with Terry and she had really good customer service"
"Lupe, thank you so much for your review. So glad we can help you out!"
Mark Johnston
August 26, 2025
"Teri was fantastic to work with, explained the policy thoroughly, very personable and I'm very satisfied with my policy, 100% will recommend"
"Mark, thank you so much for your kind review! Welcome to the David Shin State Farm."
Owen Todd
August 20, 2025
"We are buying our first car and had no idea where to even start with car insurance. Teri was SO unbelievably helpful and made the whole process easy and painless. She was not only extremely knowledgeable in all things auto insurance, she also helped walk me through each step, answered all of my (many) questions, and made sure I understood what was going on. I truly felt like I was being taken care of and not made to feel like any other random transaction. Teri deserves praise and a raise! Thank you so much, we were pleasantly surprised :)"
"Owen, thank you so much for your kind review. Teri is so thorough and kind and educational. Thank you for being with us. We really appreciate your business!"
Dorothy Martin
August 8, 2025
"Sami was so helpful and kind, I would recommend her services to everyone! The quoting process was easy, and with her help I have higher coverage at half the price. Sami is truly a blessing!"
"Dorothy, thank you so much for your kind review! I'm so glad she made it painless and better coverage! Your review means the world to us as a small business!"
paige conway
August 7, 2025
"Teri helped me so much! She broke down every bracket for me and explained how everything worked. She bundled some things together and got me great coverage for a good cost. Couldn’t have been more happy with my experience."
"Paige, I'm so glad that Teri was able to break down every part of the policy. Your review and your referrals mean the world to us!"
madison l
August 6, 2025
"Was shopping around for affordable car insurance after realizing the amount I pay with Geico is ridiculous. I called Sami and she was able to get me better coverage through State Farm for less than half of what I was paying before. Sami is professional, kind, and very helpful! I am so glad I decided to call!"
"Madison, thank you so much for your 5 star review! Your review mean the world to us. Love that we were able to save you some money and get your better coverage! Your review means the world to us."
Brian Fahs
August 6, 2025
"I recently switched to State Farm for my auto & home insurance, and started working with Teri from David Shin agency. I was shopping around for a quote (after paying too much for my car insurance the last few years), and Teri reached out to me. Not only did she save me a Significant amount of money on my monthly premium, but Teri was wonderful to work with. Courteous, professional, responsive, non-pushy, and extra thorough; which I really appreciated as a new customer. I'm glad I switched to State Farm and recommend this agency!"
"Brian, thank you so much for your kind review. Teri is so thorough and she is one of the best in our office! So glad we get the opportunity to serve you."
Britton Bright
August 1, 2025
"Sami was wonderful called me to welcome me aboard. She was very kind and informative on my policy. And was there to answer any questions I had."
"Thank you Britton for your kind review. Sami does a great job of being kind and informative! "
Angela Whiteman
July 28, 2025
"Samantha had wonderful customer service. She was very patient and friendly while she was working with me. Thanks again for the great customer service!!"
"Angela, thank you so much for your review! I'm so glad to hear that Samantha was very patient and friendly with you. We want to make sure our customers have the best protection all around all the time. Thank you for your business!"